MCSI Water Systems Management
In 1988 MCSI was formed to provide professional drinking water system management, operations, maintenance and compliance services for small and medium sized Water Companies, Water Associations, Mutual Water Companies, private water systems, and publicly owned water service operations.
MCSI was founded by the Hatch family, local Carmel Valley and Salinas residents for more than 60 years.
For 35 years MCSI has worked with over 200 water systems with a focus on water system operations, maintenance, state and local health department compliance, and treatment solutions. MCSI also provides water sampling services and reporting for domestic drinking water, agriculture, and industrial operations for discharge and some waste water systems. We also provide backflow testing replacement and repair for our clients.
With water system operations and reporting come duties required by water regulatory agencies such as the California State Water Boards, State Water Resources Control Board, Monterey County, Santa Cruz County, San Benito County Health Departments, and the California Public Utilities Commission.
MCSI has worked closely with these agencies to keep clients in compliance with ever-changing and increasing laws and regulation. MCSI has worked with other state and federal agencies and programs such as FEMA and the California State Revolving Loan Fund to help clients navigate emergency and compliance funding and water project approvals.
As a member of the American Water Works Association, MCSI has the resources and knowledge necessary to guide clients in their need for safe, clean drinking water.
MCSI has partnered with many local businesses who can provide materials, engineering, controls, electrical, backflow testing, construction, laboratory, accounting, legal, and tax reporting services as they relate to water system management.
MCSI can assist with the formation or update of water agreements for Water Associations, Mutual Water Companies and private water systems, as well as Home Owner's Associations and Community Service Districts.
MCSI has worked with many residential community boards of directors to educate and assist with the proper creation of water agreements and rate structures.
MCSI covers nearly all aspects of drinking water system management and continues to grow and evolve.
Our Staff
RUSS HATCH — CEO
B.S. BUSINESS ADMINISTRATION, University of RochesterSTATE CERTIFIED OPERATOR GRADE T1
ROSS HATCH — PRESIDENT
STATE CERTIFIED OPERATORGRADES D2 AND T2
DENISE STEVENS
— GENERAL MANAGER
MARIA WOODS — CUSTOMER AND ACCOUNT SPECIALIST
MELINDA LAW — COMPLIANCE AND CUSTOMER SERVICE SPECIALIST
LESLIE JORDAN
— FIELD OPERATOR
State Certified Operator
Grades D2 AND T2
DAVID STEVENSON — FIELD OPERATOR
STATE CERTIFIED OPERATORGRADES D2 AND T2
ENRIQUE GARCIA — FIELD OPERATOR
STATE CERTIFIED OPERATOR GRADE D2
Water System Operations & Administration Services
Water System Operations
System inspection of water facilities and treatment systems
Troubleshooting and repair
Routine water system monitoring
(daily, weekly, monthly, quarterly)
Water sampling, Chain of Custody form completion, lab delivery
Service calls
Emergency response (24hrs)
Water system liaison
Water system inspections with State or County officials
Water system upgrades and routine maintenance
Water meter reading
Well level monitoring
Customer service
Water use and leak auditing
Backflow devise testing, replacement and repair
Maintenance and submission of comprehensive water system operations logs (secure analog or cloud-based system)
Reports and logs in PDF, Excel and Word
Administration Services
Water usage billing
General accounting and bill payment service
Water quality test result monitoring, planning and reporting
Engineering assistance with customers P.E.
Water system and treatment planning
Water system permit planning and submission
Operations plans
Bacteriological sample site plans
Emergency Operations plans
Backflow plans
Technical Managerial and Financial planning (TMF)
Yearly, Quarterly, and Monthly reporting to
State and Local Health Departments
Electronic Annual Reporting (EARS)
Consumer Confidence Reports (CCR's)
Specialized Reporting
Drought reporting
Monitoring and reporting to the State data base
Liaison between clients and regulatory agencies
Contact Us
Carmel Valley, CA 93924
Phone: (831) 659-5360
Fax: (831) 659-3166
Email: Please fill out the form below.